About Queilen Bus

Queilen Bus is an intercity passenger bus transportation company, founded in the city of Queilen, a small village on the island of Chiloé. Currently Queilen Bus offers tours within the island and connects it to the mainland of Chile.

Thanks to the work of Queilen Bus and all its employees, travelers and tourists can visit places in Coyhaique, Parque Nacional Laguna San Rafael, los Lagos Cordilleranos and el Monumento al Ovejero. Passengers can also travel to Valdivia and visit the Museo de la Exploración Rudolph Philippi, the Museo de Arte Contemporáneo and the Parque Saval at Valdivia.

In the year 2016, Queilen Bus fleet consisted of 38 buses. The company offers three types of seats:

  • Pullman: headrest, blanket, air conditioning, among others.
  • Semi Cama: headrest, blanket, air conditioning, single row of seats and greater recline.
  • Cama Premium: In addition to the above, the seats offer much greater recline.

Currently the company offers tours within the island and also connects with the mainland. In particular, the routes are to and from the cities of Santiago, Queilen, Achao, Castro, AncudRancaguaTemucoOsornoValdiviaPuerto MonttCoyhaique and Punta Arenas

The headquarter of Queilen Bus is located in Castro, Camino Villa Llau Llao s/n.

From Santiago, Queilen Bus departs from the following terminal:

  • Terminal Sur

In other regions, Queilen Bus departs from the following terminal:

  • Terminal Rodoviario de Temuco
  • Terminal Municipal de Castro
  • Terminal de O’Higgins, Rancagua
  • Terminal de buses de Ancud


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Information of Queilen Bus

Founding date información no disponible
Head office Villa Llau Llao, Castro, Chile.
Website’s languages Spanish, English, Portuguese
Fleet size 38
Main destinations
Departures from Santiago
Queilen Bus telefono +56 65 635600
Cargo Información no disponible
Ranking Ranking Ranking Ranking Ranking Ranking    0.0 star rating based on users reviews

Frequently Asked Questions (FAQs)


What are the total number of routes covered by Queilen Bus on daily basis?

Queilen Bus covers routes (approx.) on daily basis.


What is the shortest and the longest route covered by Queilen Bus?


What is the contact details of Queilen Bus?

Customer support of Queilen Bus is +56 65 635600


Cancelation process and charges of Queilen Bus online tickets?

Users can easily cancel Queilen Bus tickets online on Queilen There is a 15% cancelation fees for tickets cancelled within minimum four hours before the scheduled departure. Online tickets can not be cancelled within four hours of scheduled departure.


What is the ticket price of Queilen Bus?


What are the main routes of Queilen Bus?

Main routes of Queilen Bus are following:


Queilen Bus site language compatibility?

Queilen Bus official site is available in three different languages: Spanish, English and Portuguese.
Queilen Bus Chile in spanish: -
Queilen Bus Chile in english: - Información no disponible
Queilen Bus Chile en portuguese: - Información no disponible

Call Center: +56 65 632594 / +56 65 635600 (Casa Matriz, Castro)
Sitio web:

Oficinas y teléfonos de Buses Fierro

  • Santiago: Terminal Sur, Of. 60, Av. Bernardo O’Higgins 3850, Región Metropolitana. Fono: +56 97391651.
  • Rancagua: Terminal O’Higgins, Of. 55 Av. Libertador B. O’Higgins 0484, Región O’Higgins. Fono: +56 63 2224665.
  • Temuco: Of. 24, Av. Perez Rosales 01609, Región de la Araucanía. Fono: +56 45 2404667.
  • Valdivia: Terminal de Valdivia, Of. 11, Av. Anfion Muñoz #360, Región de Los Ríos, Fono: +56 63 224665.

Terminal Sur/Santiago
Av. Bernardo O’Higgins 3850 of 60
SANTIAGO ,   Región Metropolitana
CHILE  -  
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Destinations of Queilen bus

An important improvement in the evaluation of its safety has achieved by Queilen Bus in recent years. Comparing the first half of 2014 with 2015 shows that, despite being controlled 60 times, managed to reduce its rate of violations half reaching only six offenses per 100 controls.

Queilen Bus reported median infringement rate of 13% between January 2013 to December 2014.

Between July to December 2014 for every 100 audits, 16 cases of technical and security violations were found. Queilen Bus never reported infringement rate above 17% and below 10%.