About Queilen Bus

Queilen Bus is an intercity passenger bus transportation company, founded in the city of Queilen, a small village on the island of Chiloé. Currently Queilen Bus offers tours within the island and connects it to the mainland of Chile.

Thanks to the work of Queilen Bus and all its employees, travelers and tourists can visit places in Coyhaique, Parque Nacional Laguna San Rafael, los Lagos Cordilleranos and el Monumento al Ovejero. Passengers can also travel to Valdivia and visit the Museo de la Exploración Rudolph Philippi, the Museo de Arte Contemporáneo and the Parque Saval at Valdivia.

In the year 2016, Queilen Bus fleet consisted of 38 buses. The company offers three types of seats:

  • Pullman: headrest, blanket, air conditioning, among others.
  • Semi Cama: headrest, blanket, air conditioning, single row of seats and greater recline.
  • Cama Premium: In addition to the above, the seats offer much greater recline.

Currently the company offers tours within the island and also connects with the mainland. In particular, the routes are to and from the cities of Santiago, Queilen, Achao, Castro, AncudRancaguaTemucoOsornoValdiviaPuerto MonttCoyhaique and Punta Arenas

The headquarter of Queilen Bus is located in Castro, Camino Villa Llau Llao s/n.

From Santiago, Queilen Bus departs from the following terminal:

  • Terminal Sur

In other regions, Queilen Bus departs from the following terminal:

  • Terminal Rodoviario de Temuco
  • Terminal Municipal de Castro
  • Terminal de O’Higgins, Rancagua
  • Terminal de buses de Ancud


Buy Queilen Bus tickets online at the best price on


Information of Queilen Bus

Founding date información no disponible
Head office Villa Llau Llao, Castro, Chile.
Website’s languages Spanish, English, Portuguese
Fleet size 38
Main destinations
Departures from Santiago
Queilen Bus telefono +56 65 635600
Cargo Información no disponible
Ranking Ranking Ranking Ranking Ranking Ranking    0.0 <strong>%{name}</strong> tiene una calificación promedio de %{rating} sobre 5 puntos en, de acuerdo a los comentarios de %{ratings_customers_count} usuarios que viajaron con <strong>%{name}</strong> en los últimos 6 meses y que evaluaron los criterios: Puntualidad, servicio, atención y calidad del bus.

Frequently Asked Questions (FAQs)


What is the shortest and the longest route covered by Queilen Bus?


What is the contact details of Queilen Bus?

Customer support of Queilen Bus is +56 65 635600


Cancelation process and charges of Queilen Bus online tickets?

Users can easily cancel Queilen Bus tickets online on Queilen There is a 15% cancelation fees for tickets cancelled within minimum four hours before the scheduled departure. Online tickets can not be cancelled within four hours of scheduled departure.


What is the ticket price of Queilen Bus?


What are the main routes of Queilen Bus?

Main routes of Queilen Bus are following:


Queilen Bus site language compatibility?

Queilen Bus official site is available in three different languages: Spanish
Queilen Bus Chile in spanish: -
Queilen Bus Chile in english: - Información no disponible
Queilen Bus Chile en portuguese: - Información no disponible

Call Center: +56 65 632594 / +56 65 635600 (Casa Matriz, Castro)
Sitio web:

Oficinas y teléfonos de Buses Fierro

  • Santiago: Terminal Sur, Of. 60, Av. Bernardo O’Higgins 3850, Región Metropolitana. Fono: +56 97391651.
  • Rancagua: Terminal O’Higgins, Of. 55 Av. Libertador B. O’Higgins 0484, Región O’Higgins. Fono: +56 63 2224665.
  • Temuco: Of. 24, Av. Perez Rosales 01609, Región de la Araucanía. Fono: +56 45 2404667.
  • Valdivia: Terminal de Valdivia, Of. 11, Av. Anfion Muñoz #360, Región de Los Ríos, Fono: +56 63 224665.

Agencia Quellón
Ercilla 355
Quellón ,  Los Lagos
Tel: (+56 65) 262 7910
See on Google Maps
Agencia Punta Arenas
Lautaro Navarro 975. Local 1
Punta Arenas,  Magallanes y la Antártica Chilena
Tel: (+56 61) 222 2714
See on Google Maps
Agencia Rancagua
Libertador Bernardo O'Higgins 484. Local 55
Rancagua,  O'Higgins
Tel: (+56 63) 222 4665
See on Google Maps
Agencia Osorno
Errázuriz 1400. Local 6
Osorno,  Los Lagos
Tel: (+56 64) 226 0025
See on Google Maps
Agencia Castro
San Martín 667. Local 2, 3
Castro,  Los Lagos
Tel: (+56 65) 263 2173
See on Google Maps
Agencia Coyhaique
Lautaro 109. Local 1
Coyhaique,  Aysén
Tel: (+56 67) 224 0760
See on Google Maps
Agencia Temuco
Vicente Pérez Rosales 1609. Local 24
Temuco,  Araucanía
Tel: (+56 45) 240 4667
See on Google Maps
Agencia Puerto Montt
Diego Portales 1000. Local 26, 27
Puerto Montt,  Los Lagos
Tel: (+56 65) 225 3468
See on Google Maps
Agencia Achao
Miraflores 02
Achao,  Los Lagos
Tel: (+56 65) 266 1345
See on Google Maps
Agencia Valdivia
Anfión Muñoz 360. Local 11
Valdivia,  Los Ríos
Tel: (+56 63) 222 4665
See on Google Maps
Agencia Ancud
Aníbal Pinto 1280. Local 7
Ancud,  Los Lagos
Tel: (+56 65) 262 1140
See on Google Maps
Agencia Queilén
Pedro Aguirre Cerda 215. Local 1
Queilén,  Los Lagos
Tel: (+56 65) 261 1235
See on Google Maps
Agencia Santiago
Av. Bernardo O’Higgins 3850. Local 60
Santiago,   Región Metropolitana
Tel: (+56 22) 764 5769
See on Google Maps

Destinations of Queilen bus

An important improvement in the evaluation of its safety has achieved by Queilen Bus in recent years. Comparing the first half of 2014 with 2015 shows that, despite being controlled 60 times, managed to reduce its rate of violations half reaching only six offenses per 100 controls.

Queilen Bus reported median infringement rate of 13% between January 2013 to December 2014.

Between July to December 2014 for every 100 audits, 16 cases of technical and security violations were found. Queilen Bus never reported infringement rate above 17% and below 10%.